(Senior) Manager - Product Account Manager

Amsterdam

Master (WO)

Tax & Legal

This job in a nutshell

Drive client success through product leadership and trusted advisory. At Deloitte.

Benefits

You’ll receive a profit-sharing bonus, on top of your fixed salary.
Continuous professional growth. Join our development program.
A work-from-home office setup allowance to make sure you have everything you need for an ergonomically designed workstation and internet allowance.
Work part-time (32 hours a week) or full-time (40 hours a week).
Flexible and hybrid working, in accordance with team and client commitments.
26 days of paid annual leave, and the opportunity to purchase additional leave.
A good mobility scheme: the choice of various options such as a lease car, travel by public transport, a cash option or a combination of these.
A laptop and iPhone. The iPhone can also be used for personal purposes.
A good pension scheme with a personal contribution of only 2%.
An opportunity to take part in our collective health insurance scheme.
An opportunity to benefit from tax-efficient facilities such as company fitness, a bicycle scheme or the opportunity to lease a bicycle.
The opportunity to use 55 hours of babysitting service per calendar year if your child is 12 years old or younger.
A flexible budget, which you can use to make choices in flexible benefits, for example purchasing extra leave days or financing a bicycle plan.
Various leave options tailored to meet your individual needs, from parental leave (also for rainbow families) to the flexibility of exchanging three national holidays for non-national holidays.

Be the true you

You combine strong client empathy with structured product thinking. You are comfortable navigating complexity, balancing competing priorities, and translating business needs into clear actions. You build credibility through insight, responsiveness, and a pragmatic approach to delivery.

Qualifications

8+ years of experience in product management, ideally in B2B enterprise software or professional services.
Experience managing client-specific or highly customized products.
Strong analytical skills and the ability to translate business requirements into technical specifications.
Excellent communication and interpersonal skills, with confidence presenting to C-level clients.
Familiarity with tax, legal, or compliance software is a plus, but not required.
Ability to balance client needs with product strategy and business constraints.
Proactive, detail-oriented, and customer-obsessed mindset.

What impact will you make?

Join Deloitte Tax Transformation Consulting team in a pivotal client-facing product role where business understanding, relationship management, and product thinking come together. As a Product Account Manager for Deloitte ITL Suite, you will act as the bridge between client needs and product evolution, ensuring that client priorities are clearly understood, translated into actionable requirements, and aligned with delivery realities. In this role, you will work closely with clients, the Deloitte Products Programme Lead, and the Functional owner to help shape a product experience that is both commercially relevant and operationally feasible. You will guide conversations on scope, priorities, and trade-offs, helping clients feel confident, informed, and supported throughout the product lifecycle. Your work will directly contribute to stronger client relationships, better product decisions, and continuous improvement of the solution offering. To apply, please submit your CV and a short cover letter outlining relevant product and account management experience via the Deloitte careers portal.

Together makes progress

Connect your future to Deloitte

How do you do this?

You are accountable for client satisfaction and success, translating client needs into product features and managing expectations in a way that supports long-term trust, product quality, and delivery effectiveness.

Develop a deep understanding of each client's business drivers, pain points, and strategic objectives, and act as a trusted advisor throughout the engagement.
Define feature requirements and acceptance criteria in collaboration with clients and the Functional owner, ensuring clarity, feasibility, and alignment with business needs.
Prioritize the product backlog together with the Product Programme Lead and Functional owner, balancing client requests with technical constraints and roadmap strategy.
Communicate trade-offs, timelines, and scope in a clear and structured way, managing client expectations and preventing misalignment.
Gather client feedback following releases, drive continuous improvement, and identify opportunities for product enhancement.
Serve as the primary point of contact for product and feature-related questions, building strong, collaborative, and trusted client relationships.

We would like to meet you!

We are curious to know more about you. To learn what makes you exceptional. Because at Deloitte, we believe that our mutual differences add value to our client's needs. Please introduce yourself and apply for this great opportunity.

Our application process

Select one of the steps for more information

Step 1: Preparation

You can apply for our vacancies online or send us an open application. We will ask you to tell us a bit more about yourself, such as your name and address, for example, and information about your educational background. You can upload your CV and a motivation letter. We will send you confirmation when we have received all your details.

Step 2: CV and motivation

You can upload your CV and a motivation letter. We will send you a confirmation when we have received all your details.

Step 3: The assessment

When a recruiter sees enough of a match with your profile, we will ask you to complete an online assessment. By playing four online games, we can see which qualities and talents you possess and whether they align with the position you've applied for.

Step 4: The interview

Depending on the scores of the career scan, you will be invited for a first interview with the recruiter. The first interview is held with a recruiter and someone from the team. We are curious about who you are, what you have done and what you expect from a new job. We also give you more insight into what we are looking for and what the tasks are that belong to the position. If both parties would like to discuss it further, you will be invited for a next interview. In these conversations, we go deeper into the content. What is your talent and what skills do you manage? You can during one of the next interviews get a case study.

Step 5: The offer

When all conversations have been satisfactorily completed (for both parties), an offer will follow. The recruiter will draw up the contract for you which you will receive digitally.

Questions or doubts? Get in touch.

We are pleased to offer you tips on how to responsibly combine AI with your unique qualities, ensuring that 'your recruitment process' truly represents you. Not sure if this vacancy is right for you? Please contact me.

Together makes progress

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